Russell Mason

Russell is the CEO of Suncare Community Services.

He is an expert in leading organisations and regions through significant change. In particular, Russell focusses on the process of moving organisations from analog and historical or legacy systems, to becoming forward thinking and digitally efficient. To fully leverage people, processes and the new digital opportunities available.

He specialises in taking legacy-based businesses, that need reinvigorating with a clear roadmap to profitability and sustainable growth.

Russell's belief: Business that aren’t prepared to adapt to the digital environment that we now exist in, will cease to be relevant and therefore will disappear over time.

Russell has worked in a number of private and public sector organisations and always focuses on continuous improvement and innovation. He is always looking for a better way or a new way to get things done! He is very interested in innovative management where the focus is on strategic long-term growth and/or betterment of the business, in particular making better use of limited resources to increase productivity, using the latest digital innovation concepts and tools.

Russell has extensive academic experience and has completed a Master of Business, a Bachelor of Business, a Diploma in Leadership and a Company Director's Diploma. He is a graduate member of the Australian Institute of Company Directors (AICD) and until recently was the Chairman of the Sunshine Coast AICD Committee. He also has extensive Board experience and is currently a Committee Member for National Disability Services Queensland and is a former Treasurer for the Australian Smart Communities Association. He has been a Board member of several other organisations including Leading Age Services Australia Queensland, the Australian Association of Convention Bureaus (AACB) and the Queensland Tourism Industry Council (QTIC).

Masterclass Details

CLICK! N'GO Masterclass: How to enhance community service delivery through digital transformation

The CLICK! N'GO Masterclass is a specialist event at CLICK! 2017 for community service organisations and not-for-profits, brought to you in partnership with QCOSS.

We've assembled a team of digital experts who'll provide ideas and strategies to support service delivery and client engagements in a digital world - all pitched at the not-for-profit sector.

It provides an easy way to get access to the latest information and future-proof your organisation.

Guest speakers:

Russell Mason, Suncare Community Services
Lucas Meadowcroft, CROFTi
Tony Barnes, Cyber Research ANZ
Anna McCormack, Beacon Social Media
Alex Cumberland, Synergy8
Ben Amos, Innovate Media

Masterclass Program

9.00am | Doors open and check-in

9.15am | Open & Welcome

Facilitated by Shane Fracchia, Chair RDA Brisbane

9.20am | Welcome and opening remarks

Julie Couper, Senior Manager Organisational Services, QCOSS

9.25am | Digital Transformation: Case study of a service provider

Russell Mason, CEO of Suncare

Suncare is a Sunshine Coast-based company that provides services and care from Brisbane to Rockhampton. It employs 320 staff, equivalent to 170 full-time employees, and has long been respected for the work it does. But until 2015 it had been doing things a certain way for a long time and was, in many ways, going through the motions. Along came new CEO Russell Mason, who is transitioning the organisation from “analogue” to “digital” with positive results for the organisation and its service delivery.