The 2021 CLICK! Digital Solutions Event Program features 28 face-to-face workshops of an hour each, including 10 minutes Q&A, plus a special presentation from our keynote speaker, Sunrise host and financial journalist David Koch. 

Following an event opening from 8.15am to 9.00am, the workshops will run between 9.10am to 4.10pm in six different rooms. There is no need to stay in one room; you are free to attend as many or as few workshops as you like, from any room.  

Morning tea is from 10:10am to 10:50am and lunch is from 1:00pm to 2:00pm.

Food and refreshments are available for purchase throughout the day from the onsite Merivale Café. 

CLICK! Digital Solutions - Brisbane Program

CLICK! 2021 Program

ROOM M1

Lifestyle budgeting

Lifestyle budgeting

9:10am - 10:10am 

WITH PAT ROBARDS

Take control of your revenue and don't ever let a budget constrain you again. Focusing on costs instead of sales will only starve your cash flow.

ROOM M2

Improving customer experience

Improving  customer experience

9:10am - 10:10am

WITH STUART GEORGE

Learn how to start an amazing customer journey and keep it going. Create clients not customers. Onboarding to retention and beyond. The key areas needed to grow your business and to build and strengthen client relationships creating a solid future for your business.

ROOM M3 - Will be live-streamed to regions outside of SEQ

Social media 2021

Social media 2021

9:10am - 10:10am

WITH LIAM FAHEY

Social Media has changed. Learn what is new in social media and how to reach your customers again.

We will cover:

  • Facebook's new algorithm, what to post and when
  • Showcase: Doubling a small business in a year without spending advertising dollars
  • How to use Creator Studio to schedule your marketing and plan your approach
  • Who your customers are, and which social media is best to use to reach them for your business

ROOM M4

The world of search

The world of search

9:10am - 10:10am

WITH CLINTON BEGG

Being found online takes strategy. This session will show you how to get the best out of your digital assets to be found online.

ROOM P1 - P2

Top 18 tools we recommend for your business

Top 18 tools we recommend for your business

9:10am - 10:10am

WITH KRYSTLE DIVERTIE

As a business owner, it can be quite overwhelming when you start looking into the best digital tools for your business.

There are literally hundreds if not thousands of options that all boast the very best features, price points and customer service.

Whilst we understand that not every digital tool will fit every business need or solve every business challenge, we thought we would put together a list of the top 18 digital tools that we not only use within our business, but also highly recommend based on what we’ve seen produce the most effective results within our clients' businesses.

ROOM P3 - P5

Cyber security

Cyber security

9:10am - 10:10am

WITH ASH RUNHAM

What is cyber security?

Why it is important to small businesses?

What are the basic steps businesses can do help make their small business cyber security resilient?